Returns & Exchanges
At BioMane, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a 30-day return window for items in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location; ensure the tracking number is saved for your records.
- 4.Receive Your Refund
After our warehouse team inspects the returned garments, your refund will be processed back to the original payment method within 5-7 business days.